Privacy Policy
**Effective Date:** July 9, 2026
Dispux ("Dispux," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Business name
- Email address
- Phone number
- Billing address
- Payment information (processed securely through third-party payment providers)
- User account credentials
Business Information
- Customer records
- Service locations
- Work orders
- Estimates and invoices
- Technician assignments
- Scheduling information
- Uploaded documents and images
Device and Usage Information
- IP address
- Browser type
- Operating system
- Device identifiers
- Log files
- Usage analytics
- Cookies and similar technologies
Location Information
With your permission, Dispux may collect GPS location data from technician mobile devices to provide real-time dispatching, route optimization, and job tracking.
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Create and manage your account
- Schedule and dispatch jobs
- Process payments
- Generate invoices and reports
- Communicate with you about your account
- Provide customer support
- Improve our products and services
- Monitor system performance and security
- Prevent fraud and unauthorized access
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Protect account security
You can manage cookie preferences through your browser settings, although disabling cookies may affect certain features.
4. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Payment processors
- Cloud hosting providers
- Communication service providers
- Analytics providers
- Customer support providers
- Legal authorities when required by law
- Successors in the event of a merger, acquisition, or sale of assets
All third-party providers are expected to protect your information and use it only for authorized purposes.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of transmission or storage is completely secure.
6. Data Retention
We retain your information for as long as necessary to:
- Provide the Services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
After account termination, certain information may be retained as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We take appropriate measures to protect your information during such transfers in accordance with applicable laws.
10. Third-Party Services
Our Services may integrate with third-party platforms, including payment providers, mapping services, communication providers, and other business applications. Their use of your information is governed by their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.
Dispux
Email: privacy@dispux.com
Website: https://dispux.com